Connect the number
Official WhatsApp Business Platform.
Several agents answer one business number from one WhatsApp team inbox, see each customer's history, and never reply twice to the same chat.
When WhatsApp lives on the owner's phone, the business stops when the phone does. Staff can't see the chats, customers wait, and history leaves with whoever holds the phone.
A shared inbox puts the number on the official platform and the chats in a browser inbox your team shares, so you can manage multiple agents, assign chats and keep every conversation with the business.
Official WhatsApp Business Platform.
Each with their own login.
From one shared inbox.
One number, many agents.
Every conversation kept.
Track issues to resolution.
Answers FAQs before an agent steps in.
Auto-replies when closed.
WABA.FLOTA plans are on the pricing page; agent seats and message allowances grow with the plan. Open pricing →
Free the owner's phone.
Tickets and assignments.
Follow up leads from one inbox.
Manage messaging for clients.
It depends on the plan; see the pricing page.
No, they work in the browser.
Yes, with each contact.
Yes, on Meta's WhatsApp Business Platform.
Automate WhatsApp on the official Business Platform: AI replies trained on your business, approved-template campaigns, business hours and lead scores.
Build a WhatsApp chatbot that answers from your prices, services and FAQs, hands over to a person when needed, and connects to your systems by API.
Automated customer replies on WhatsApp and your website, trained on your FAQs, with tickets, business hours and a human handover. Official WhatsApp API.