01
Connect your number
Through the official WhatsApp Business Platform.
WHATSAPP BUSINESS AUTOMATION
WhatsApp Business automation on the official platform
An AI bot answers common questions from your own business data, campaigns go out with approved templates, and your team takes over in a shared inbox when a person is needed.
OfficialWhatsApp Business PlatformMeta's own API, not an unofficial tool
Automating WhatsApp with unofficial tools gets numbers banned. WABA.FLOTA uses the official WhatsApp Business Platform from Meta, which is built for business messaging at scale.
Customer messaging automation there covers the repetitive parts: answering prices and timings, replying outside business hours, sending campaign messages to opted-in contacts, and scoring leads so your team knows who to call first.
Sound familiar?
- The same questions answered a hundred times a day.
- Messages after hours left until morning.
- Unofficial tools that risk a ban.
How it works
02
Train the bot
On your prices, services and FAQs.
03
Let it reply
Hand over to your team when needed.
What you get
AI replies
Trained on your business data.
Campaigns
Approved message templates to opted-in contacts.
Business hours
Automatic replies when you're closed.
Lead score
Know who is ready to buy.
Shared inbox
Your team takes over any chat.
Webhooks and API
Connect your other systems.
Plans and allowances are on the pricing page (Basic includes 10,000 messages a month, Pro 50,000). Open pricing →
Who it is for
Small businesses
Answer instantly without being on the phone all day.
Online stores
Order questions answered automatically.
Sales teams
Leads scored and followed up.
Customer support teams
Tickets and business hours.
What it doesn't do yet
- Meta charges its own conversation fees on the official platform.
- The voice agent is in beta.
- Customer 360, churn prediction and white-label are not built.
Questions
Is it the official WhatsApp API?
Yes, it uses Meta's official WhatsApp Business Platform.
Can the bot answer in Urdu?
Yes, it replies in the customer's language from your data.
Can I keep my number?
Usually yes, through the migration process.
How much does WhatsApp automation cost?
see the pricing page; Meta's conversation fees apply on top.
Related
WhatsApp shared inbox
Let your whole team answer one WhatsApp number from a shared team inbox, with contacts, history, assignments, tickets and an AI bot for common questions.
WhatsApp chatbot platform
Build a WhatsApp chatbot that answers from your prices, services and FAQs, hands over to a person when needed, and connects to your systems by API.
AI customer support chatbot
Automated customer replies on WhatsApp and your website, trained on your FAQs, with tickets, business hours and a human handover. Official WhatsApp API.
READY WHEN YOU ARE
Start free →