AI CUSTOMER SUPPORT CHATBOT

An AI customer support chatbot with a human behind it

Automated customer replies answer the common questions on WhatsApp and your website; tickets and handover make sure the hard ones reach a person.

Start free →See pricing

OfficialWhatsApp Business PlatformMeta's own API, not an unofficial tool

Most support questions repeat: order status, prices, timings, returns. An AI customer support chatbot handles those instantly so your team spends time on the questions that need judgement.

In WABA.FLOTA, the bot answers from your knowledge base, opens a ticket when an issue needs follow-up, respects business hours and passes the chat to an agent with the history attached.

Sound familiar?

Support staff answering the same questions all day.
Customers waiting overnight.
Issues forgotten after the chat ends.

How it works

Load your FAQs

Policies, prices and common answers.

Switch on the bot

WhatsApp and website chat.

Handle tickets

Agents follow up what the bot can't solve.

What you get

Automated customer replies

Instant answers from your data.

Support tickets

Issues tracked to resolution.

Business hours

Out-of-hours replies.

Human handover

With full chat history.

Website chat widget

Same bot on your site.

WABA.FLOTA plans are on the pricing page. Open pricing →

Who it is for

Customer support teams

Fewer repeat questions.

Online stores

Order and return questions.

Small businesses

Support without a support team.

Agencies

Support bots for clients.

What it doesn't do yet

The voice agent is in beta.
Automated quality evaluation of bot answers is not built yet.

Questions

Will customers know it's a bot?

Be clear in your greeting; the bot hands over to a person on request.

Does it work on my website?

Yes, with the chat widget.

Can it create tickets?

Yes.

How much does it cost?

see the pricing page.

Connect your number and try it with real customers.

Start free →