START
Basic
Get your core conversations, CRM and automation moving.
5+new spotlight unlocks
- Full CRM Pipeline
- Intercom-style WhatsApp Workspace
- AI Copilot for Agents
- AI Sales Agent
- Visual Journey Automation Builder
WABA.FLOTA · PRICING WITHOUT THE FINE PRINT
Pick the power level. Keep the momentum.
Every tier inherits the capabilities before it. Start with the essentials, then scale into AI sales, revenue intelligence, automation, governance and enterprise operations without rebuilding your stack.
212capabilities20 new
AICRMWAROIGROWPOPULAR
Pro
Add serious AI, sales workflows and deeper team automation.
7+new spotlight unlocks
- Full CRM Pipeline
- Intercom-style WhatsApp Workspace
- AI Copilot for Agents
- AI Sales Agent
- Visual Journey Automation Builder
- Revenue Attribution
- Customer 360
SCALE
Enterprise
Operate at scale with governance, omnichannel and advanced controls.
11+new spotlight unlocks
- Full CRM Pipeline
- Intercom-style WhatsApp Workspace
- AI Copilot for Agents
- AI Sales Agent
- Visual Journey Automation Builder
- Revenue Attribution
- Customer 360
- No-code AI Agent Studio
- AI Evaluation & Testing Center
- Knowledge-base Ingestion Engine
- Website AI Assistant
THE FULL COMPARISON
Every feature. Every inherited tier.
✓ Included · — Not included. The 20 new WABA.FLOTA capabilities are mapped with exact inheritance.
212showing
PLAN LIMITS & SCALEOperational capacity
Monthly message allowanceBasic10,000/moPro50,000/moEnterprise250,000/moElite250,000/moScale500,000/moLegacy1,000,000/mo
Team / staff usersBasic2Pro5EnterpriseUnlimitedElite10Scale50LegacyUnlimited
Subscriber capacityBasic5,000Pro15,000Enterprise1,000,000Elite50,000Scale100,000Legacy250,000
WhatsApp numbersBasic1Pro3Enterprise25Elite5Scale10Legacy25
AI tokensBasic100,000 tokens/moProUnlimitedEnterpriseUnlimitedEliteUnlimitedScaleUnlimitedLegacyUnlimited
Chatbot sessionsBasic10,000/moPro100,000/moEnterpriseUnlimitedEliteUnlimitedScaleUnlimitedLegacyUnlimited
Broadcast allowanceBasic100/moPro1,000/moEnterprise100,000/moElite5,000/moScale25,000/moLegacy100,000/mo
Developer API callsBasic5,000/moPro25,000/moEnterprise1,000,000/moElite100,000/moScale500,000/moLegacy1,000,000/mo
Webhook endpointsBasic5Pro25Enterprise1,000Elite100Scale500Legacy2,000
Integration capacityBasic10Pro25Enterprise100Elite50Scale100Legacy200
| Capability | Basic | Pro | Enterprise | Elite | Scale | Legacy |
|---|---|---|---|---|---|---|
| Ai Intent DetectionAI & Automation | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Chat TranslationInbox & Team | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Official Whatsapp ApiWhatsApp & Channels | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Blue Tick AssistancePlatform | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Website Chat WidgetInbox & Team | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Meta Business VerificationAutomation & Chatflows | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Custom DomainAI & Automation | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Number CoexistencePlatform | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Multiple Whatsapp NumbersWhatsApp & Channels | — | ✓ | ✓ | ✓ | ✓ | ✓ |
| Multiple Whatsapp LinesWhatsApp & Channels | — | — | ✓ | ✓ | ✓ | ✓ |
| Whatsapp CallingWhatsApp & Channels | — | — | ✓ | ✓ | ✓ | ✓ |
| Instagram AutomationInstagram & Messenger | — | ✓ | ✓ | ✓ | ✓ | ✓ |
| Facebook MessengerInstagram & Messenger | — | ✓ | ✓ | ✓ | ✓ | ✓ |
| Shared InboxPlatform & Other | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Assign To HumanInbox & Team | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Assign To ChatbotInbox & Team | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Instagram ContactsInstagram & Messenger | — | ✓ | ✓ | ✓ | ✓ | ✓ |
| Instagram Comments InboxInstagram & Messenger | — | ✓ | ✓ | ✓ | ✓ | ✓ |
| Comment To DmPlatform & Other | — | ✓ | ✓ | ✓ | ✓ | ✓ |
| Welcome MessagePlatform & Other | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Ooo AutomationAutomation & Chatflows | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Chat TaggingInbox & Team | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Chat FilteringInbox & Team | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Chat ExportInbox & Team | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Contact SegmentsContacts & CRM | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Contact Import ExportContacts & CRM | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Custom Contact AttributesContacts & CRM | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Quick RepliesPlatform & Other | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Round Robin RoutingAutomation & Chatflows | — | ✓ | ✓ | ✓ | ✓ | ✓ |
| Keyword Chat RoutingInbox & Team | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Interconnected ChatbotsInbox & Team | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Business HoursAutomation & Chatflows | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Default ActionsAutomation & Chatflows | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Keyword ActionsAutomation & Chatflows | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Attribute RulesAutomation & Chatflows | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Automation TriggersAutomation & Chatflows | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Message RoutingAutomation & Chatflows | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Chatbot WebhooksInbox & Team | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Third Party ConnectorsIntegrations | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Astra Ai AgentsAI, Routing & Team | — | ✓ | ✓ | ✓ | ✓ | ✓ |
| Ai AgentAI, Routing & Team | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Ai TranslationsAI & Automation | — | ✓ | ✓ | ✓ | ✓ | ✓ |
| Phone Number MaskingPlatform & Other | — | ✓ | ✓ | ✓ | ✓ | ✓ |
| Operator NameInbox & Team | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Lead StagesMarketing & Campaigns | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Contact OwnerContacts & CRM | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Operator Chat VisibilityInbox & Team | — | — | — | — | — | — |
| Bulk MessagingPlatform & Other | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| BroadcastsMarketing & Campaigns | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| High Speed BroadcastingMarketing & Campaigns | — | ✓ | ✓ | ✓ | ✓ | ✓ |
| Flexi RatesDeveloper Platform | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Ai Template AssistantAI & Automation | — | ✓ | ✓ | ✓ | ✓ | ✓ |
| Click TrackingMarketing & Campaigns | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Campaign RoiAI & Automation | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Auto FollowupsAutomation & Chatflows | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| FormsForms & Lead Capture | — | ✓ | ✓ | ✓ | ✓ | ✓ |
| Whatsapp Lead FormsWhatsApp & Channels | — | ✓ | ✓ | ✓ | ✓ | ✓ |
| Whatsapp CatalogWhatsApp & Channels | — | ✓ | ✓ | ✓ | ✓ | ✓ |
| Order ManagementCommerce | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Payment IntegrationsCommerce | — | ✓ | ✓ | ✓ | ✓ | ✓ |
| Whatsapp Pay ApisWhatsApp & Channels | — | — | — | — | — | — |
| Google SheetsIntegrations | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| ZapierIntegrations | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| MakeIntegrations | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| N8nIntegrations | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| ShopifyIntegrations | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| WoocommerceIntegrations | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| ZohoIntegrations | — | ✓ | ✓ | ✓ | ✓ | ✓ |
| PabblyIntegrations | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| HubspotIntegrations | — | ✓ | ✓ | ✓ | ✓ | ✓ |
| YotpoIntegrations | — | — | ✓ | ✓ | ✓ | ✓ |
| Active CampaignAI & Automation | — | — | ✓ | ✓ | ✓ | ✓ |
| TwilioIntegrations | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Omnichannel InboxPlatform & Other | — | — | — | — | — | — |
| Basic RolesSecurity & Governance | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Team ManagementInbox & Team | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Roles PermissionsSecurity & Governance | — | ✓ | ✓ | ✓ | ✓ | ✓ |
| Granular RolesSecurity & Governance | — | ✓ | ✓ | ✓ | ✓ | ✓ |
| Chat Auto DeletionInbox & Team | — | — | ✓ | ✓ | ✓ | ✓ |
| Ip WhitelistingSecurity & Governance | — | — | ✓ | ✓ | ✓ | ✓ |
| Dedicated HostingSecurity & Governance | — | — | ✓ | ✓ | ✓ | ✓ |
| Developer ApiDeveloper Platform | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Contact ApiContacts & CRM | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Messaging ApiDeveloper Platform | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Outgoing WebhooksDeveloper Platform | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Custom Webhook ListenerDeveloper Platform | — | ✓ | ✓ | ✓ | ✓ | ✓ |
| Api Rate LimitDeveloper Platform | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Click To Whatsapp AdsWhatsApp & Channels | — | ✓ | ✓ | ✓ | ✓ | ✓ |
| Ctwa Team InboxInbox & Team | — | ✓ | ✓ | ✓ | ✓ | ✓ |
| Ctwa Lead AutomationMarketing & Campaigns | — | ✓ | ✓ | ✓ | ✓ | ✓ |
| Ctwa Priority ViewAds & Attribution | — | ✓ | ✓ | ✓ | ✓ | ✓ |
| Ctwa Conversion TrackingAds & Attribution | — | ✓ | ✓ | ✓ | ✓ | ✓ |
| Ctwa Remarketing WindowAds & Attribution | — | ✓ | ✓ | ✓ | ✓ | ✓ |
| Ctwa InsightsAds & Attribution | — | ✓ | ✓ | ✓ | ✓ | ✓ |
| Lead AttributionMarketing & Campaigns | — | ✓ | ✓ | ✓ | ✓ | ✓ |
| Funnel RoiMarketing & Campaigns | — | ✓ | ✓ | ✓ | ✓ | ✓ |
| Google Click To Message AdsMarketing & Campaigns | — | ✓ | ✓ | ✓ | ✓ | ✓ |
| Sms BroadcastingMarketing & Campaigns | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| RcsPlatform & Other | — | ✓ | ✓ | ✓ | ✓ | ✓ |
| Instagram ChannelInstagram & Messenger | — | ✓ | ✓ | ✓ | ✓ | ✓ |
| Facebook ChannelInstagram & Messenger | — | ✓ | ✓ | ✓ | ✓ | ✓ |
| Tiktok ChannelPlatform & Other | — | ✓ | ✓ | ✓ | ✓ | ✓ |
| Appointment BookingPlatform & Other | — | ✓ | ✓ | ✓ | ✓ | ✓ |
| Smart Agent RoutingAI, Routing & Team | — | ✓ | ✓ | ✓ | ✓ | ✓ |
| Department RoutingAutomation & Chatflows | — | — | — | — | — | — |
| Agent Number MappingAI, Routing & Team | — | — | — | — | — | — |
| Manager MonitoringPlatform & Other | — | ✓ | ✓ | ✓ | ✓ | ✓ |
| Native Whatsapp FormsWhatsApp & Channels | — | ✓ | ✓ | ✓ | ✓ | ✓ |
| Chatbot BuilderInbox & Team | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Chatbot Http CallsInbox & Team | — | ✓ | ✓ | ✓ | ✓ | ✓ |
| Campaign ReportingAI & Automation | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Follow Up BotAutomation & Chatflows | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Input Collection BotPlatform & Other | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Template ManagementAutomation & Chatflows | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Chat WidgetInbox & Team | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Product CatalogCommerce | — | ✓ | ✓ | ✓ | ✓ | ✓ |
| Remove BrandingPlatform | — | ✓ | ✓ | ✓ | ✓ | ✓ |
| On Call SupportSupport & Success | — | ✓ | ✓ | ✓ | ✓ | ✓ |
| Support DocsSupport & Success | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Bot SupportSupport & Success | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Email SupportAI & Automation | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Priority SupportSupport & Success | — | ✓ | ✓ | ✓ | ✓ | ✓ |
| Dedicated Account ManagerSupport & Success | — | — | ✓ | ✓ | ✓ | ✓ |
| Guided OnboardingSupport & Success | — | ✓ | ✓ | ✓ | ✓ | ✓ |
| Custom OnboardingSupport & Success | — | — | ✓ | ✓ | ✓ | ✓ |
| Technical Account ManagementSupport & Success | — | ✓ | ✓ | ✓ | ✓ | ✓ |
| Voice TranscriptionMedia & Messaging | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Image Menu OcrMedia & Messaging | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| WolframAI & Automation | — | ✓ | ✓ | ✓ | ✓ | ✓ |
| Campaign SchedulerAI & Automation | — | — | — | — | — | — |
| Campaign Click TrackingAI & Automation | — | — | — | — | — | — |
| Campaign Budget AnalyticsAI & Automation | — | — | — | — | — | — |
| Project ApisDeveloper Platform | — | — | — | — | — | — |
| Custom Agent RulesAI, Routing & Team | — | — | — | — | — | — |
| Csv Campaign SchedulerAI & Automation | — | — | — | — | — | — |
| Automatic Failed Message RetryAI & Automation | — | — | — | — | — | — |
| Chatflow Time DelayInbox & Team | — | — | — | — | — | — |
| Chatflow TimeoutInbox & Team | — | — | — | — | — | — |
| Download ReportsPlatform & Other | — | — | ✓ | ✓ | ✓ | ✓ |
| Template TtlAutomation & Chatflows | — | — | ✓ | ✓ | ✓ | ✓ |
| Multiple Meta Ad Chatflow TriggerInbox & Team | — | — | ✓ | ✓ | ✓ | ✓ |
| Message Duplicate Contacts CsvContacts & CRM | — | — | ✓ | ✓ | ✓ | ✓ |
| Turbo OnboardingSupport & Success | — | — | ✓ | ✓ | ✓ | ✓ |
| SsoSecurity & Governance | — | — | — | — | — | — |
| Audit LogsSecurity & Governance | — | — | — | — | — | — |
| Custom IntegrationsIntegrations | — | — | — | — | — | — |
| Sla Backed Priority SupportSecurity & Governance | — | — | — | — | — | — |
| Custom Contracts InvoicingSecurity & Governance | — | — | — | — | — | — |
| Whatsapp Cart ManagementWhatsApp & Channels | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Share Catalogs ProductsCommerce | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Generate Chatbot With AiInbox & Team | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Knowledge Base QaAI & Automation | — | ✓ | ✓ | ✓ | ✓ | ✓ |
| Long Term User MemoryAI & Automation | — | ✓ | ✓ | ✓ | ✓ | ✓ |
| No Code Ai BuilderAI & Automation | — | ✓ | ✓ | ✓ | ✓ | ✓ |
| Receive DocumentMedia & Messaging | — | — | — | — | — | — |
| Receive LocationMedia & Messaging | — | — | — | — | — | — |
| Receive VcardMedia & Messaging | — | — | — | — | — | — |
| Receive VideoMedia & Messaging | — | — | — | — | — | — |
| Receive StickerMedia & Messaging | — | — | — | — | — | — |
| Receive Interactive ReplyMedia & Messaging | — | — | — | — | — | — |
| Receive ReactionMedia & Messaging | — | — | — | — | — | — |
| Receive OrderCommerce | — | — | — | — | — | — |
| Send ImageMedia & Messaging | — | — | — | — | — | — |
| Send DocumentMedia & Messaging | — | — | — | — | — | — |
| Send LocationMedia & Messaging | — | — | — | — | — | — |
| Send VcardMedia & Messaging | — | — | — | — | — | — |
| Send VideoMedia & Messaging | — | — | — | — | — | — |
| Send AudioMedia & Messaging | — | — | — | — | — | — |
| Send Interactive ButtonsMedia & Messaging | — | — | — | — | — | — |
| Send Interactive ListMedia & Messaging | — | — | — | — | — | — |
| Send ReactionMedia & Messaging | — | — | — | — | — | — |
| Send Cta FlowMedia & Messaging | — | — | — | — | — | — |
| Advanced Document ParsingMedia & Messaging | — | — | — | — | — | — |
| Away MessagePlatform | — | — | — | — | — | — |
| Canned Response ShortcutsInbox & Team | — | — | — | — | — | — |
| Opt Out HandlingPlatform | — | — | — | — | — | — |
| Qr Code GeneratorPlatform | — | — | — | — | — | — |
| Internal Team NotesInbox & Team | — | — | — | — | — | — |
| Agent PerformanceAI, Routing & Team | — | — | — | — | — | — |
| Individual Message SchedulingPlatform & Other | — | — | — | — | — | — |
| Team MentionsInbox & Team | — | — | — | — | — | — |
| Csat SurveysInbox & Team | — | — | — | — | — | — |
| Number BlocklistPlatform | — | — | — | — | — | — |
| Abandoned Flow FollowupAutomation & Chatflows | — | — | — | — | — | — |
| Sentiment AnalysisAI & Automation | — | — | — | — | — | — |
| Lead ScoringMarketing & Campaigns | — | — | — | — | — | — |
| Sla TrackingSecurity & Governance | — | — | — | — | — | — |
| Multi Brand ManagementPlatform | — | — | — | — | — | — |
| Customer Self Service PortalPlatform | — | — | — | — | — | — |
| Compliance Data ExportSecurity & Governance | — | — | — | — | — | — |
| Broadcast Ab TestingMarketing & Campaigns | — | — | — | — | — | — |
| Loyalty Referral TrackingCommerce | — | — | — | — | — | — |
| Full CRM PipelineCRM & RevenueLead → Qualified → Proposal → Won/Lost → Customer with value, owner, source, probability and forecasting. | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Intercom-style WhatsApp WorkspaceInbox & SupportSplit-view conversations, notes, mentions, saved views, snooze, resolve/reopen, SLA timers and customer timeline. | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| AI Copilot for AgentsAISuggested replies, professional rewrites, summaries, intent, sentiment, next action, follow-ups, translation and customer Q&A. | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| AI Sales AgentAI & SalesQualify leads, collect budget/requirements, recommend products, generate quotes, book appointments, create orders and hand off when confidence is low. | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Visual Journey Automation BuilderAutomationTrigger → Condition → AI → Wait → Message → Branch → Assign → Tag → Update CRM → Webhook, with retries and error branches. | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Revenue AttributionAnalyticsTrack Ad → WhatsApp → Lead → Appointment → Order → Revenue plus CPL, CPQL, CPA, CPS, ROAS and revenue by agent/number/source. | — | ✓ | ✓ | ✓ | ✓ | ✓ |
| Customer 360CRMOne profile for contacts, tags, attributes, conversations, orders, carts, appointments, campaigns, source, score, sentiment, memory, notes and LTV. | — | ✓ | ✓ | ✓ | ✓ | ✓ |
| No-code AI Agent StudioAIInstructions, personality, goals, knowledge, tools, escalation, business hours, confidence thresholds, playground, simulator and version rollback. | — | — | ✓ | ✓ | ✓ | ✓ |
| AI Evaluation & Testing CenterAI GovernanceTest conversations against accuracy, hallucination rate, latency, tool success, escalation, conversion and CSAT; compare agent versions. | — | — | ✓ | ✓ | ✓ | ✓ |
| Knowledge-base Ingestion EngineKnowledgeIngest PDF, DOCX, website pages, sitemap, FAQs, URLs, Drive, Notion, CSV, product catalogs and help centers with re-indexing. | — | — | ✓ | ✓ | ✓ | ✓ |
| Website AI AssistantAI & WebsiteFloating website assistant with site knowledge, lead capture, handoff, WhatsApp transfer, appointments and recommendations. | — | — | ✓ | ✓ | ✓ | ✓ |
| Ecommerce Recovery EngineCommerceAbandoned cart, payment reminders, order confirmation, shipping updates, delivery reminders, reviews, reorder, cross-sell, upsell and win-back. | — | — | — | ✓ | ✓ | ✓ |
| Multi-channel Journey OrchestrationOmnichannelCoordinate WhatsApp, SMS, Email, Instagram and Messenger with fallback and unread/failed rules. | — | — | — | ✓ | ✓ | ✓ |
| Customer Lifecycle AutomationCRM & MarketingAutomatically classify new leads, hot leads, active customers, VIPs, churn risk, dormant and repeat buyers, then trigger campaigns. | — | — | — | ✓ | ✓ | ✓ |
| AI Churn PredictionAI & RetentionPredict inactivity risk and trigger follow-up, agent alerts, retention offers and campaigns. | — | — | — | ✓ | ✓ | ✓ |
| SaaS Subscription & BillingPlatformTrials, upgrade/downgrade, billing portal, subscription history, invoices, failed-payment recovery, grace periods, add-ons, top-ups, coupons and referrals. | — | — | — | — | ✓ | ✓ |
| Reseller & White-label PlatformPlatformCustom branding/domain/logo/email, reseller dashboard, sub-accounts, reseller pricing, usage limits and commission reporting. | — | — | — | — | ✓ | ✓ |
| App & Automation MarketplaceDeveloperMarketplace for integrations, chatbot nodes, AI tools, webhook actions, CRM connectors and custom actions. | — | — | — | — | ✓ | ✓ |
| Developer SandboxDeveloperAPI playground, test mode, logs, webhook replay, request inspector, documentation, key scopes and rate-limit dashboard. | — | — | — | — | ✓ | ✓ |
| Real-time Operations DashboardOperationsMessages/sec, active chats, AI latency, failed messages, queue depth, agent availability, campaign progress, API health and WhatsApp connection health. | — | — | — | — | ✓ | ✓ |
THE BUYING CASE
Start with WABA.FLOTA →One platform. One customer story. One revenue number.
When WhatsApp, CRM, AI and attribution share the same system, your team stops guessing what happened next — and starts controlling it.